Mexico City Airport

Southwest Airlines flies out of Terminal 1 at Mexico City International Airport (MEX). The airline is proud to serve the airport for its flight arrival and departure. Whether you are heading to a new city or flying back home, Southwest Terminal ensures a smooth and hassle-free travel experience. It is packed with essential services and amenities that guarantee you a stress-free travel. However, it is equally important to be aware of the airport’s whereabouts. This page will help you understand the services and facilities available at the terminal. 

About Southwest Airlines MEX Terminal

Travelers have to reach the concerned terminal to board the Southwest flight. Every passenger has to complete their before-boarding formalities at the airport’s terminal. Sometimes, locating the terminal inside a large airport can leave passengers perplexed. Therefore, we recommend getting the airport terminal first thing when you enter. This way, you can save more time and complete all the formalities timely. Additionally, for more information, you can refer to the contact details below:

Name of the AirportMexico City International Airport
Airport AddressAv. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Southwest Airlines MEX Arrival TerminalTerminal 1
Southwest Airlines MEX Departures TerminalTerminal 1
Airport CodeMEX
Airport Contact Number+52 55 2482 2400
Official Website of the Airport

Aside from airport facilities, Southwest offers a number of services at the airport. We have also shared a list further on this post. However, if you want to get detailed information, get in touch with the airline’s representatives. The dedicated staff at the office will solve your queries and offer complete assistance. You can refer to the information below to contact the airline:

Name of the AirlineSouthwest Airlines
Airline’s HeadquarterDallas, Texas, United States
 Address2702 Love Field Drive, Dallas, TX 75235.
Airline ICAO CodeSWA
Airline IATA CodeWN
Airline’s Contact Number1-800-I-FLY-SWA (1-800-435-9792)
Total Number of Destinations121
Official Website of the Airline

Southwest Airlines Arrival Terminal at Mexico City Airport

Southwest Airlines uses Terminal 1 for the arrival of its flights at Mexico City Airport. Passengers getting off the plane can collect their bags at this terminal and get ready to leave for the airport. However, if you are disembarking an international flight, you must complete other formalities before collecting your bags. Right after getting off the plane, head over to the immigration section. You can locate this at the concerned terminal. Afterwards, collect your bags and head over to present them for custom duty formalities. Once everything is done and dusted, you can leave the airport. 

Southwest Airlines Departure Terminal at Mexico City Airport

Southwest Airlines flight departs from Terminal 1 at Mexico City Airport. Before boarding the plane, passengers have to complete formalities like check-in, submit baggage, go through security screening, get the boarding pass, etc. Without meeting these duties, no one is allowed to board the plane. You can locate these services at the terminal. Besides that, you can enjoy other available facilities. The terminal is fully equipped with essential and entertainment services. 

Service at Mexico City Airport (MEX)

Mexico City Airport has designed its infrastructure to be customer-friendly. From airport formalities to entertaining amenities, you can find everything at the airport’s terminal. Passengers waiting for their flights to board can relax at the premium lounges for a comfortable experience. The following are some of the services that you can find at the airport terminal:

Airport Lost and FoundAirport WiFiBaggage Storage
Luggage CartsCharging StationsPower Outlets
Play Area for ChildrenCurbside Check-in Designated Smoking Areas
Information DeskLittle Free LibraryLive Music Schedule
LoungesMail ServicesUSO for Military Travelers
Nursing Room and SuitesSim Card LocationsServices for Pets
Water Bottle Refill StationWorkspacesRetail Stores
Food and Dining OptionsMedical and First Aid ServicesDuty-free Shops
Automated Teller Machine(ATM)Interactive Visitor KiosksCurrency Exchange & Business Services
Accessibility ServicesBank ServicesClothing Stores

Southwest Airlines Check-in/ Baggage Allowance/ Flight Status 

Check what services are offered by Southwest Airlines at the Mexico City Airport Terminal. Click the link below to get in-depth information about the same:

Frequently Asked Questions (FAQs)

What terminal is Southwest Airlines at MEX?

Southwest Airlines uses Terminal 1 at Mexico City Airport for its flight operations. 

How do I contact Southwest Airlines?

Passengers who want to get in touch with Southwest Airlines can dial 1-800-I-FLY-SWA (1-800-435-9792) and speak with the concerned representatives. 

Where is Southwest Airlines departure/arrival terminal at MEX?

Southwest Airlines uses Terminal 1 for its flight’s arrival and departure at the Mexico City Airport.
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