Air Canada Cancellation policy states certain guidelines and rules for passengers who cancel the flight. The policy states that passengers must cancel the flight before the scheduled departure. As per the cancellation policy of Air Canada, the flight must be cancelled via the same mode which was used for purchasing. In case of booking the flight via third party or Air Canada Vacations, passengers must contact the concerned authority for cancellation. One must peruse the Air Canada Cancellation Policy before deciding to dropping your trip. This is because the cancellation process also includes payment of a certain fee and refundability of the remaining amount. Every passenger should be aware of such guidelines thus, we present you with all the important points.
Air Canada Cancellation Policy is very flexible and vary depending on the reason for cancellation. Passengers can also request for a refund which is credited after deduction of cancellation fee. However, not all fares are refundable in nature, and some are non-refundable for which may receive a refund in form of travel credits. Moreover, passengers who purchase tickets directly from the airline can only cancel the Air Canada flight via the official website. There are other means for cancellation as well such mobile application, cancellation via phone, or at the ticket counter. You can use any method as per the convenience. However, it is recommended to use the same method as the point of purchase. The following are certain guidelines covered under Air Canada Cancellation Policy:
Air Canada lets passengers cancel their flight ticket for free if they apply for cancellation within 24 hours of purchasement. However, that ticket must be bought at least 168 hours or seven days before the scheduled departure. Otherwise, the policy is not applicable. If all the requirements are met the passenger can cancel the ticket and claim a full refund with Air Canada 24 Hours Cancellation Policy. Even non-refundable tickets are refunded in the form of travel credits. Once the 24 hour window is expired, the policy will no longer be applicable.
Air Canada is a good airline that offers various ways to cancel flight and providing more flexibility in managing flights. Passengers can cancel Air Canada flight using the online means using the official website and application. There are offline means as well, you can cancel the ticket by contacting the airline and provide necessary information. If visiting the airport seems more convenient to you then get your ticket canceled at the ticket counter. Check the following steps to cancel the ticket online:
Air Canada Cancellation Fee is applied according to the fare purchased. Thus, it is recommended to buy accordingly if there is uncertainty in your trip. Passengers necessarily have to deposit the cancellation fee to cancel the Air Canada flight successfully. Check the penalty amount from the table below:
| Fare Type | Cancellation Fee Amount |
| Cancellation with 24 Hour Window | No Fee |
| Basic | Cancellation Not Permitted |
| Standard | $25 (canceled under 60 days or less) $0 (Canceled before 61 days or more) |
| Flex | $100 (canceled under 60 days or less) $25 (Canceled before 61 days or more) |
| Latitude | $0 |
| Comfort | $25 (canceled under 60 days or less) $0 (Canceled before 61 days or more) |
| Business | $200 |
| Award flights | $125- $150 |
Air Canada offers a complete refund with zero fine charged. The conditions and eligibility criteria to receive a full refund from Air Canada is as follows:
If your situation is the same as mentioned above, then you can claim a full refund from Air Canada. Remember to raise a request for a refund within the defined timeline. Else, you shall lose the opportunity to retrieve the money back into your account.
Also carry valid documents proving the reason for cancellation to get a complete refund with zero deductions. any failure to do so or to submit fake documents could lead to higher liability.
Delayed flights, flights canceled by Air Canada due to operational concerns, and many other situations that are within the airline’s control are treated as involuntary. In such scenarios, it takes full responsibility for its actions and offers full refund with compensation at times. Compensation might not be there for cancellations beyond the Air Canada control like bad weather conditions, calamity, etc. However, for the inconvenience caused to the passengers, the airline offers compensation.
Firstly, Air Canada arranges and offers an alternative flight for the destination. If you deny the next best alternative as it is not feasible to your timings or schedule, then you receive a full refund. The compensation varies based on the fare type,route and destination. Check what will be credited in your account along with the original amount as per your route. We tabulated the compensation amount below:
| Delay in Hours of Arrival | Compensation Amount |
| 3 to 6 hours | 400 CAD |
| 6 to 9 hours | 700 CAD |
| 9 hours and more | 1000 CAD |
There are a few passengers who will not receive any form of compensation for flights delayed or canceled by Air Canada due to the following reasons:
What is Air Canada Cancellation Policy for involuntary changes?
How much does Air Canada pay for flights canceled by the airline?
Can I get my money back if I cancel my Air Canada flight?
Does Air Canada charge a fine if I cancel my ticket within 24 hours?
How much is cancellation fee for Air Canada?
What is Air Canada cancellation fee for the Basic fare?
