How to Cancel Hawaiian Airlines Flight

Passengers can cancel Hawaiian Airlines flights online or by phone. Visit the “Manage Booking” section and provide your last name and confirmation code or e-ticket number. Cancel the Hawaiian Airlines flight by paying the cancellation fee.

Before learning how to cancel a Hawaiian Airlines flight, know the refundability criteria formed by the airline. Hawaiian Airlines allows passengers to cancel tickets for free within 24 hours of issuance and if it has 7 days or more of departure. This is applicable to all refundable and non-refundable tickets.

It has a flexible cancellation policy which permits the majority of the tickets to be canceled for free, prior to departure. Only a few routes are subject to a fine. So, to save your day, here is a detailed description of Hawaiian Airlines Cancellation policy. 

Hawaiian Airlines Cancellation Policy

Hawaiian Airlines Cancellation Policy is applied to all tickets according to the fare conditions. Passengers can cancel flights for free if canceled within the given grace period. Afterwards, travelers have to pay the applicable Hawaiian Airlines Flight Cancellation Fee. There are a few types of tickets that are non-refundable as well as not valid for cancellation. The penalty fee is deducted from the fare price and the remaining amount is transferred to the passenger. However, there are some tickets that do not allow cancellation and are non-refundable. In that case, the complete fare amount is covered under penalty. One can cancel Hawaiian Airlines flights through various available options such as via website, mobile application, airline airport ticket counter, and by calling the airline directly. 

Hawaiian Airlines 24-Hour Free Cancellation Policy

Hawaiian Airlines permits all ticket types to be canceled within 24 hours. Given, the flight departure time is equal to or more than 7 days. The full amount is refunded to the passengers if their ticket qualifies for both conditions, simultaneously. If any one of the conditions is missing, then the fine is applicable depending on the ticket type and destination. If the passenger no longer has the option to cancel the ticket, he/she check How to Change Hawaiian Airlines Flight?

Hawaiian Airlines Flight Cancellation for Ticket Types 

Hawaiian Airlines Cancellation for Ticket Types 

Hawaiian Airlines has some generic rules for all the tickets. On the other hand, there are unique rules for specific ticket types. Here are the terms and conditions and the prices charged for the following ticket or cabin types. 

Main Cabin Ticket: Hawaiian Airlines divides the Main cabin into refundable and nonrefundable categories based on the timing of cancellation. The Main or Economy cabin seats are valid for a complete refund including the ancillary charges, given it is canceled before departure. If not, the refundable fare amount is forfeited. 

Hawaiian Miles or Award Tickets: Hawaiian Airlines tickets booked with miles are not eligible for a refund. The only condition you can reuse the points could be by saving it for use in future travel. The conditions for this ticket are not clearly specified, so it is advised to directly consult an airline representative for clear and precise information on Hawaiian Airlines Award tickets cancellation policy.

How to Cancel a Flight on Hawaiian Airlines?

With the shared information, you must now be aware of all the attached rules and regulations while canceling a Hawaiian Airlines ticket. Now, this section is a step-by-step guide for all the individuals who want to cancel their flight. 

Hawaiian Airlines passengers can cancel the ticket via online and offline medium. Either use their online portal or visit the nearby airline office to cancel the ticket and claim for refund as per the Hawaiian Airlines cancellation policy. 

For online cancellations, follow these steps. 

  • Visit Hawaiian Airlines official website.
  • Select Manage Flights. 
  • Four options will appear. Click on My Trips. 
  • A new page will be visible. 
  • Enter your login credentials like the name and booking reference number. 
  • Your flight summary will appear on the screen. 
  • Choose the cancellation option amongst the many available buttons. 
  • Confirm all the details and hit enter to finally cancel the flight or partial route. 

Hawaiian Airlines will refund the amount within 7 business days for credit card booking. While it shall take 20 days for payments via cash, cheque or other other forms. If a fine is chargeable then the price will be shown alongside. Verify all the details before canceling the ticket.

Hawaiian Airlines Cancellation Fees

When calculating the Hawaiian Airlines Cancellation Charges, not just the timing but the selected route and destination also matters. The charges can vary according to a specific destination when it comes to Hawaiian Airlines Cancellation Policy. There are specific routes for which the refundable ticket amount is returned after deducting the fine from the original price. Verify if your reservation falls under these three categories. 

  1. Adult or child passengers with scheduled flights from Hawaii to Japan are eligible for a 250 USD fine for flight cancellation even before departure.
  2. North America to Japan flight ticket cancellations are charged with 200 USD. It is applicable for all adults and children. 
  3. Lastly, routes scheduled from Japan to the U.S. are levied with fine on refundable fares before departure. The fine amount for adults is 30,000 JPY and 22,500 JPY for children. 

In the above three conditions, routes departing or arriving from Japan are fined an amount, that too even before departure. These two are also the common conditions between the three. While the prices for each route. 

Hawaiian Airlines Compensation Policy for Canceled Flights

Hawaiian Airlines cancelled Flights Today. Did you receive this message? Then your flight has been involuntarily canceled. There are instances when Hawaiian Airlines cancels your flight due to numerous reasons and the refundability criteria for it is as follows. 

  • The airline offers full refund if it cancels the flight due to controllable reasons like technical errors, maintenance and repair issues. 
  • Whereas, the amount is non-refundable for other reasons that are beyond the control of the airline or is due to the failure of a passenger in following the stated guidelines. Check out under what circumstances Hawaiian Airlines does not offer refunds on involuntary cancellations. 
  • Hawaiian Airlines can cancel the flight and will not offer any refund when instructed by the local authorities or government due to national emergency, bad weather conditions and others. 
  • When a passenger fails to pay the ticket price or does not adhere to other flight related laws, then Hawaiian Airlines has full rights to cancel the ticket with no prior notification. Also no amount will be returned. 
  • Tickets that require advance reservations are canceled when the confirmation is not received from the third party for booking before the deadline. 
  • Tickets that are not purchased before 120 minutes or 2 hours before the scheduled departure are eligible for cancellation by Hawaiian Airlines and are non-refundable.
  • Non-refundable provision will be applicable on tickets that are Canceled by Hawaiian Airlines, if the passenger does not complete the check-in 45 minutes prior to departure for routes between Hawaii and the U.S.. For destinations wholly within the State of Hawaii, the check-in deadline is at least 30 minutes before departure. 
  • You shall be denied entry and the ticket will be canceled, if absence is recorded at the boarding gate 30 minutes or less before the plane takes off. 


You can use the above content as a guide to know how to cancel Hawaiian Airlines. The full refundability criteria is valid for all tickets under 24 hours cancellation policy. But, if the conditions are not met as specified, then the fine is charged according to the destination and fare type. Those tickets canceled after departure are not eligible for any refund. 

Frequently Asked Questions FAQs

What is the Hawaiian Cancellation policy for international flights?

Hawaiian Airlines cancellation policy allows 24-hour free cancellation on national and international flights. Fine is deducted for certain routes or conditions. 

How to cancel flight Hawaiian Airlines?

Hawaiian Airlines flights can be canceled by logging in to the airline account. 

What is Hawaiian Airlines cancellation fee?

Hawaiian Airlines’ cancellation fee depends on the route. Generally, it allows free cancellations to its passengers. 

Can you cancel a Hawaiian Airlines flight within 24 hours?

Yes, all Hawaiian Airlines are valid for cancellation if the ticket is canceled within 24 hours of issuance and 7 days prior to departure. 
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