Sun Country is at Terminal 5 in Chicago O’Hare International Airport, which is often called by the code ORD. The airline uses this terminal to operate both flight arrivals and departures. Sun Country ORD Terminal 5 is the main terminal for international flights among all four. It also operates some domestic flights as well. Passengers are headed to boarding gate through their airline’s terminal at the airport. Terminals at Chicago Airport are all equipped with the necessary services and facilities. Passengers arriving at or leaving the airport can find all the amenities that cater directly to their requirements.
Sun Country uses Terminal 5 at Chicago Airport for operating flight arrival. Passengers getting off domestic flights are headed towards the baggage claim area, which is located on the first floor. Passengers can leave the airport after collecting their luggage and belongings. However, passengers getting off international flights have to clear immigration checks and head over to customs clearance after collecting the baggage. Sun Country ORD Terminal 5 has a 1-stop lane for immigration, baggage claim, and customs on the first floor.
Sun Country operates flight departure from Terminal 5 at Chicago Airport. Passengers coming into the airport have to perform several activities to get the boarding pass. There are designated areas or counters for check-in, security checkpoints, baggage allowance, etc. We recommend checking Sun Country Baggage Policy as well. Travelers can head over to the departure gate after clearing these formalities. At the gate, one has to show the boarding pass to embark on the plane.
Sun Country Airlines proudly serves the international Terminal of Chicago O’Hare Airport. It is also among the busiest airports in the United States. The airport served over 900,000 flights in 2019 and was termed the busiest that year. Passengers flying from ORD Airport must be aware of basic information about the airline’s terminal as well as the airport. The flight departs from Concourse M in T5. There are 36 gates from M1 to M11, M13 to M21, M24 to M30, and M32 to M40.
| Name of the Airport | Chicago O’Hare International Airport |
| Total Terminal at the Airport | Four Terminals |
| Sun Country ORD Arrivals Terminal | Terminal 5 |
| Sun Country ORD Departures Terminal | Terminal 5 |
| Airport Code | ORD |
| Address of Chicago O’Hare Airport | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
| Airport Contact Number | +1 800-832-6352 |
| Name of the Airlines | Sun Country Airlines |
| IATA Code | SY |
| ICAO Code | SCX |
| Ticket Counters Working Hours | 24*7 |
| Contact Number | 651-905-2737 |
| Sun Country Official Website | https://www.suncountry.com/ |
| Official Twitter | https://twitter.com/SunCountryAir |
| Official Facebook | https://en-gb.facebook.com/suncountryair/ |
| Official Instagram | https://www.instagram.com/suncountryair/ |
There are four terminals in the Chicago O’Hare Airport, and three of them are connected via the Airport Transit System (ATS). It runs between these terminals providing easy and hassle-free transportation. This fully automated service runs between terminals and connects Terminal 1 to Terminal 3 and Terminal 5. Passengers can also use this service to connect to the new Multi-Modal facility which is for the car rental center, economy parking lot F, Kiss ‘n’ Fly, Pace buses, and Metra. Check the pickup location of ATS in every terminal:
Passengers can also walk between Terminal 1 and Terminal 3 by airside walkways. This is useful for passengers arriving on a domestic flight and catching another domestic connecting flight. Movement between Terminals 1 and 2 can be done via a situated walkway on the departure level. If you wish to reach Sun Country Terminal Phoenix from Terminal 2 then the walkway can be located near gate F1. The time taken to cover the distance completely depends on the concourse and the gate.
As mentioned previously, the Sun Country terminal at ORD airport is packed with different amenities and services. Passengers can find these facilities located at different levels of T5. The following are the number of services offered at ORD airport to ease your travel:
| Airport Transit System | Lost And Found | Family Lounge | USO | Hilton Health Club |
| Transportation Between Terminals | Bank Services | Lost and Found | Business Centers | Airport Art |
| Airport WiFi | Foreign Currency Exchange | Lactation Pods | Passenger Paging | Mother’s Room / Lactation Pods |
| Power Charging Stations | ATMs | Restaurants | Chapel | On-Site Hotel |
| Airline Lounges | Travelers Aid | All Gender Toilets | Family Lounge | Yoga Room |
What airlines fly out of terminal 5 at O’Hare?
Where is Sun Country arrival terminal at ORD?
What are the transportation options available at Chicago Airport?
Does O’Hare have a cell phone lot?
Can I store luggage at the ORD airport?
Is wireless internet access available at O’Hare?
How can I transfer from one terminal to another at Chicago International Airport?
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