Aer Lingus is considered a good airline for its service and overall experience at a very affordable rate. However, there are passengers who have been equally disappointed due to various issues during their trip. You will find mixed reviews on how is Aer Lingus. There is no doubt that the services that the airline offers are limited to an extent because of its low ticket prices. Indeed, there is a visible difference between passengers’ expectations and the services delivered.
Aer Lingus is a national carrier of Ireland and has been successfully running for approximately 86 years. Online ratings for Aer Lingus certify it as a 4-star airline. Its safety record is also trustworthy. You can fly with this airline if you are planning a budget-friendly trip with basic amenities. An In-Depth Analysis to better understand the pros and cons based on passenger experience has been covered in the following section.
| Airline official Address | Dublin Airport, Dublin, Ireland. |
| Official Website | www.aerlingus.com |
| IATA Code | EI |
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It is a known fact that Aer Lingus is a low-cost airline and that is why the quantity and quality of the services are not up to the mark a lot of times. If you can adjust to the basic amenities and features offered by the airline, then it could be a great match for you. Otherwise not.
Aer Lingus staff’s bad and less active service is the major complaint registered by the passengers. While the fleet and the aircraft is average. Compare the prices of Aer Lingus with other competitive airlines and review the content below based on customer reviews to finally decide if or not to book the ticket.
This is a plus point about Aer Lingus Airlines as it has deployed internet services on its aircrafts. You can use these for messaging and browsing purposes. Yet, data speed is not available for streaming and downloading. So it can be used for standard usage. The prices for Aer Lingus WiFi are between 2.99 and 24.99 dollars as per the speed and time limit.
Aer Lingus owns majorly Airbus aircrafts. 12.5 years is the average age of its fleet. The seats and other features of the aircrafts are pretty good. However, passengers have shared their bad experiences when it comes to storage and additional amenities. Some of the aircrafts are old causing inconvenience to the travelers.
The overall ratings of an airline also differ with the travel class. The quality of the seats, storage, and additional benefits improve with the higher-class cabins. Passengers who flew with Aer Lingus Airlines in their business class enjoyed free unlimited WiFi access, wider seats, extra leg space, and other premium services.
This can increase the points of Aer Lingus Airlines. It offers premium check-in, express bag drop facility, and pre-clearance to U.S. immigration. Some services are specific to certain airports. For instance, dining is available at the JFK airport lounge, and smooth transfer at the Dublin Gateway. So, if you are flying with the airline, then you can expect seamless boarding.
Presently, Aer Lingus flies to approximately 100 destinations across Europe, the UK, and North America. This is a fairly decent route map. Yet, many might find it limited because it is primarily focused on a few countries. If Aer Lingus flies to your desired destination, then there should be an issue.
As previously mentioned, the Aer Lingus staff is one of the major reasons that the airline gets low or negative reviews. A lot of complaints regarding sudden flight cancellations with not adequate compensation and accommodation have been registered. Also, luggage lost and damage is another con that adds to the poor quality of the airline services.
Overall Review
The final verdict on whether or not is Aer Lingus a good airline to fly with depends on various factors and indicators. It is also based on personal preference as each passenger has different expectations. The airline offers essential services but the quality at times is average or below average. The fleet is safe to fly, though. If the features of the fleet and the services provided do not influence their decision too much, then Aer Lingus is a good airline.
