Raise a request to get a refund from Ethiopian Airlines. The refund can be processed via offline and online mediums. The refundable amount is subject to various factors like the travel class, time of cancellation, destination, and others. Depending upon your payment type like cash or online, you can use the online and offline features assigned for the refund procedure.
Ethiopian Airlines takes up to 3-4 weeks to refund the amount during the heavy traffic due to COVID-19. Visit the website online or the ticket counter and follow these steps to get a refund from Ethiopian Airlines using any medium.
Ethiopian Airlines’ Passengers who have booked the tickets online via a mobile application or website can apply for refunds online.
1. Visit the official website or the Ethiopian Mobile App.
2. Select the Manage Booking option on the Home Page.
3. Next, a new page will appear asking you to log in.
4. Enter your Last name and Booking reference number.
5. Click on Retrieve Booking.
6. Your Flight Details will be reflected on the screen.
7. Besides, there will be other options like Cancellation, Exchange.
8. Follow the instructions and raise a refund request accordingly.
The Booking Reference number is also known as PNE, Reference Number, and Record Locator. It is a six-digit code number that is unique to each booking. Check your E-ticket or the booking confirmation to find the Ethiopian Airline reference number.
This Ethiopian Airlines offline refund process is applicable for passengers who booked via a cash payment or bank deposit. Simply connect to the nearest office of the airline and inform the staff about the same.
Do remember to carry all the essential documents like identity proof and other booking relevant papers. Keep your booking reference number handy to easily share your details with the staff.
Travel Agents can also use this method for their clients who have purchased the ticket in exchange for cash or bank deposit.
| Ethiopian Airlines Bahrain Office Address | Bahrain Old Chamber of Commerce & Industry 32 Bldg 1 22 Road 1605 Manama Town 316 Bahrain |
| Working Hours | 24 Hours |
| Website | www.ethiopianairlines.com |
| Facebook Page | URL |
| Twitter Page | URL |
Passengers who have or are going to raise a refund request must remember all these terms and conditions.
Conclusion
Simply enter your booking details with the Last name in the Manage Booking section to raise a refund request on the Ethiopian Airlines website or mobile application. Hopefully, by now, with the above-guided steps, you have found your answer to, ‘How do I get a refund from Ethiopian Airlines? If you have bookings made via a travel agent, make sure to contact them on time and confirm all the details to get the eligible amount as per the Ethiopian Airlines refund policy.
